Shipping policy

🚚 Fast. Reliable. Trackable. DigiBazar delivers across Pakistan with trusted courier partners — TCS, Leopards & Daewoo Express

Shipping Policy

DigiBazar is committed to delivering your order quickly, safely, and reliably — anywhere in Pakistan. This policy explains our delivery zones, charges, courier partners, and the full order-to-delivery journey.

1. Delivery Zones & Charges

Effective July 2026, DigiBazar has moved to a simplified, flat-rate shipping model across all of Pakistan — one flat charge, no zone-based pricing confusion.

Zone	Cities / Area	Delivery Time	Charges	COD
🏙️ Major Cities	Lahore · Karachi · Islamabad · Faisalabad · Rawalpindi	2–3 Working Days	Rs. 260	Available
🌆 Secondary Cities	Multan · Sialkot · Gujranwala · Peshawar · Quetta	3–5 Working Days	Rs. 260	Available
🌍 Remote Areas	Rest of Pakistan	5–7 Working Days	Rs. 260	Limited
🆓 Free Shipping	Orders above Rs. 3,000	Standard ETA (per zone above)	FREE ✓	All Cities

Note: Rs. 260 flat shipping fee applies to all orders below Rs. 3,000, regardless of city or zone. Orders of Rs. 3,000 or above ship free, nationwide.

2. Trusted Courier Partners

We work exclusively with Pakistan's most reliable courier networks to guarantee on-time delivery and full tracking visibility.

Courier Partner	Coverage	ETA	Tracking
TCS Express	Nationwide · Same-day booking	1–3 Days	www.tcs.com.pk
Leopards Courier	Nationwide · COD specialist	2–4 Days	leopardscourier.com.pk
Daewoo Express	Major cities + remote	2–5 Days	daewooexpress.com

3. Order to Delivery — Step by Step

Every order moves through six clearly tracked stages, from placement to your doorstep.

#	Stage	What Happens
1	Order Placed	Customer places order on digibazar.pk or app — confirmation SMS & email sent within 5 minutes
2	Order Confirmed	DigiBazar team verifies & confirms order — processing begins immediately
3	Packed & Dispatched	Item carefully packed and handed over to courier partner within 24 hours
4	In Transit	Courier picks up and ships to destination — tracking number sent via SMS/WhatsApp
5	Out for Delivery	Courier out for delivery — customer notified with estimated delivery slot
6	Delivered	Item delivered to doorstep — COD collected at this point if applicable

4. Payment Methods

Choose the payment method that works best for you — all options are available nationwide.

Payment Method	Available	Details	Status
Cash on Delivery (COD)	All cities nationwide	Pay when you receive — no advance payment needed	✓ Available
Bank Transfer	Nationwide	Transfer to DigiBazar account — order dispatched after confirmation	✓ Available
Online Payment	Nationwide	Credit / Debit card via secure payment gateway	✓ Available
EasyPaisa / JazzCash	Nationwide	Mobile wallet payment — instant confirmation	✓ Available