Refund policy

DigiBazar Return & Refund Policy

1. Return Eligibility

Returns accepted for damaged, incorrect, or misrepresented products.

2. Return Window

Requests must be made within 3–7 days of delivery.

3. Conditions

Items must be unused with original packaging and tags.

4. Non-Returnable Items

Used items, missing packaging, or hygiene-sensitive products.

5. Return Process

Please follow our structured request sequence:

Submit request → Approval → Reverse pickup → Inspection

6. Reverse Logistics

DigiBazar manages pickup and return handling.

7. Refund Process

Processed within 5–10 working days after inspection.

8. Refund Methods

Bank transfer or wallet credit.

9. Exchange Option

Available depending on product category.

10. Fraud Prevention

Returns may be rejected for misuse or suspicious activity.

11. Buyer Protection

All transactions are covered under DigiBazar buyer protection and quality assurance systems.